Terms of service

Last Updated: November 5, 2025
Overview
This website is operated by City Cloth House. Throughout the site, the terms “we,” “us,” and “our” refer to City Cloth House. By accessing our website and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors. By using our website, you agree to these Terms in full. If you do not agree, you may not access or use any part of the website or our services. We may update or change these Terms at any time by posting a new version here. Continued use of our Services after updates means you accept the revised Terms. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your province or country of residence, or that you have given consent for any minor dependents to use this site. You may not use our Services for any illegal or unauthorized purpose, nor may you violate any applicable laws (including copyright). You must not transmit any viruses, malware, or harmful code. Any breach of these Terms will result in immediate termination of your access.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding credit card details) may be transferred unencrypted and adapted to meet technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.
3. Accuracy of Information
We strive to ensure that all information on this site is accurate and current, but we do not guarantee it. Content is for general informational purposes only and should not be relied upon as your sole source of decision-making. You agree to monitor our website for any updates or changes.
4. Modifications to Services and Prices
Product prices are subject to change without notice. We may modify or discontinue any Service at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
5. Products and Services
Some products or services may be available exclusively online and in limited quantities. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time. We have made every effort to display product colors and images accurately, but we cannot guarantee that your screen display will be exact. We reserve the right to limit the sales of our products or Services to any person, region, or jurisdiction. All offers are void where prohibited. For information about returns, please review our Refund Policy.
6. Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion. Orders may be limited or cancelled per person, household, or payment method. In the event of order changes or cancellations, we may attempt to notify you using the contact information provided at checkout. You agree to provide accurate and current information for all purchases and promptly update your details, including email, address, and payment information. For more details, review our Refund Policy.
7. Optional Tools
We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and without warranties of any kind. You assume full responsibility for using such tools at your own risk. Any new features or services added to the website will also be subject to these Terms.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, accuracy, or policies. Review their terms and privacy policies before engaging in transactions. We are not liable for any harm or damages arising from your dealings with third-party sites.
9. User Comments and Submissions
If you send suggestions, feedback, or other materials (“Submissions”), you grant us the right to use, edit, publish, and distribute them without restriction or compensation. We are not obligated to keep Submissions confidential or to pay for them. We may monitor, edit, or remove content we deem unlawful, offensive, or in violation of intellectual property rights. You are solely responsible for your Submissions and their accuracy.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors and Omissions
Occasionally, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct errors and update information without prior notice, including after an order has been submitted.
12. Prohibited Uses
You may not use the website or its content for unlawful purposes or to violate laws, infringe intellectual property, harass others, submit false information, spread malware, collect data without consent, or interfere with security features. We reserve the right to terminate your use of the Service for any prohibited conduct.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that the Services will be uninterrupted, error-free, or secure. All products and Services are provided “as is” without warranties of any kind, either express or implied. To the fullest extent permitted by law, City Cloth House and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products. In jurisdictions that do not allow such limitations, liability will be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless City Cloth House, its affiliates, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or violation of applicable laws or third-party rights.
15. Severability
If any part of these Terms is found invalid or unenforceable, the remaining provisions shall remain in effect.
16. Termination
You may terminate these Terms at any time by discontinuing use of our website. We may terminate or suspend your access immediately without notice if you breach these Terms. Any obligations incurred before termination shall survive.
17. Entire Agreement
These Terms, together with all linked policies, constitute the complete agreement between you and City Cloth House regarding the Services. They supersede all prior agreements or communications.
18. Governing Law
These Terms and any transactions under them shall be governed by and construed in accordance with the laws of Pakistan.
19. Changes to Terms of Service
We may revise these Terms at any time by posting updates on this page. Continued use of the website after changes are posted constitutes your acceptance of the new Terms.
20. Contact Information
Questions about these Terms should be sent to us at citycloth247@gmail.com or via our Contact Page. For shipping details, please see our Shipping Policy. Our business address: Jhaal Market, Satyana Road, Faisalabad, 36000, Pakistan.